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Frequently Asked Questions

What is your shipping Policy?

Prints will ship directly from the printer, located in Austin, Texas. Shipping dates range from 1-7 business days, depending on distance, and shipping style chosen. Customers will receive tracking number via email as soon as their order has shipped. 

Generally, turn-around for the print to be ready is:

Paper- 1-3 business days
Canvas - 3-5 business days
Metal - 5-7 business days
Acrylic - 2 weeks minimum (outsourced custom material)
Framed – 5-7 business days

What is your Policy on Returns/Exchanges/Refunds? 

We do not accept returns. All sales are FINAL. 

Did your prints arrive damaged? Please keep all packaging and contact Skyline Printing for further instructions to replace your prints:  (512)497-2822 or admin@skylineartprints.com

Did your original arrive damaged? Please keep all packaging and contact Susie at (330) 958-3707 or susie@samisartshop.com. 

Do you make commissioned pieces?

I'm happy to talk to you about what you are seeking. Please see the commissions page.

Don't see your answer?

Feel free to email me directly with any questions or comments!

How can I keep up with your new work?

Leave your email or sign up for my newsletter to receive updates on new series, shows, and performances.

I will also talk about my new work in my new blog coming soon.

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

We do not accept returns. All sales are FINAL. Did your prints arrive damaged? Please keep all packaging and contact Skyline Printing for further instructions to replace your prints: (512)497-2822 or admin@skylineartprints.com Did your original arrive damaged? Please keep all packaging and contact Susie at (330) 958-3707 or susie@samisartshop.com.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Museum quality Canvas and Fine Art archival prints and reproductions. 100% acid free archival cotton papers - a true museum quality appearance.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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V.I.P.s get special discounts throughout the year and are notified first of new photos as they are posted. 

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